To ensure the security of your cargo, follow these important steps:

• Always lock your container with both a padlock and the official seal
• Check your container goods before transport and loading
• Lock your container with padlocks before it's taken out of the port
• All containers are scanned at the port by customs officials

Transparency and accurate documentation are crucial for smooth customs clearance:

• Declare all cargo details on the Bill of Loading/Manifest and to your clearing agent
• Declare all goods in your container to your agent to avoid unnecessary delays
• Be transparent and provide detailed information about your goods/cargo so your agent can negotiate with customs officials for minimum levies
• All information provided is confidential and handled with utmost care

Understanding cost responsibilities:

• The exporter/importer is responsible for all miscellaneous expenses at the port
• The exporter/importer pays the levies while TP United charges only the service fees
• Car levies are determined daily by customs, depending on the exchange rate value
• Request extra days from your shipper to avoid paying demurrage (recommended: three weeks)

Yes, we offer special services for faster processing:

• "Pick and Go" service available at an extra cost for fast-track clearance out of the port
• Car shipment from Australia available for both four-wheel drive and saloon vehicles
• Pricing is negotiable depending on the cost of the shipping container

Here are essential tips to ensure a smooth shipping experience:

• Plan ahead: Request extra days from your shipper to avoid demurrage fees
• Be prepared for costs: Have funds ready for miscellaneous port expenses
• Stay informed: Car levies change daily based on exchange rates
• Consider fast-track options: If time is critical, ask about our expedited services
• Maintain security: Always use proper locks and seals on your containers